Review management services, done for you.
Review management services should mean someone else does the work. We ask every customer, follow up when they forget, and reply to every review in your voice. You see the reviews arrive.
Every part of the job, handled.
Most providers sell you software and leave the work with you. This is the opposite arrangement.
- An SMS review request after every job, personalised with a photo made for that customer
- A reminder to anyone who did not get around to it
- Every review answered in your voice, usually within hours, written by a person
- Your Google Business Profile monitored for suspended reviews, wrong hours and category errors
- A monthly geo grid rescan so you can see the map position moving
The photo is what makes it personal.
A generic "how did we go?" text gets ignored. It reads like a system, because it is one.
Every request we send carries a photo made for that customer, with their name written by hand. It takes a person to do, which is exactly why it works and why software cannot copy it.
Reviews that get removed cost you twice.
Google strips reviews it decides were collected the wrong way. Review stations at the counter, bulk requests sent to a list, and gating (only asking the customers who say they are happy) all put your profile at risk.
When those reviews disappear you lose them and the ranking they were holding up, and the work that earned them is gone with it.
A personal text sent to one customer after their job is individual, timely and genuine. That is why we build the whole system around SMS rather than kiosks or bulk sends.
Want the reviews without the admin?
Book a 15-minute call. We will show you where you currently rank and what we would change.
Based in WA? Google Review Management in Perth.