Google Review Management in Perth
Google review management in Perth comes down to two things most businesses never do consistently: ask every single customer, and reply to every single review. We do both for you.
Your Perth competitors are not better, they are better reviewed.
Search your service plus your suburb and look at the three businesses in the map pack.
They are rarely the best in the trade. They are the ones with recent reviews arriving steadily.
Google reads review volume and how fresh those reviews are as a signal that a business is active and trusted. A Perth business with 40 recent reviews will regularly outrank one with 200 reviews that stopped two years ago.
What a Perth map scan shows you.
Before we start, we run a geo grid scan across your service area.
It shows your exact map pack position in each suburb you work in, not one citywide average. Most owners find they rank well within a few kilometres of their address and disappear past that.
You get the grid, the current numbers, and where the gaps are. Free, no obligation.
Recovery Lab ranks first in Jolimont on 142 reviews.
Their nearest competitor has 890.
Recovery Lab now ranks number one for "recovery centre near me" in their area, ahead of a business with far more reviews, because the ones arriving are recent and every single one gets answered.
A sole operator holding off Perth's biggest tree firms.
Kindest Cut in Tuart Hill went from 11 reviews to 71, competing against companies with far bigger teams and budgets.
The geo grid above is their scan. Same system, same result: the phone rings.
What we run for you every week.
- An SMS review request after every job, personalised with a photo from that customer's own job
- A reminder to anyone who did not get around to it
- Every review answered in your voice, usually within hours, written by a person
- Your Google Business Profile monitored for suspended reviews, wrong hours, and category errors
- A monthly geo grid rescan so you can see the map position moving
Reviews that get removed cost you twice.
Google strips reviews it decides were collected the wrong way. Review stations at the counter, bulk requests sent to a list, and gating (only asking the customers who say they are happy) all put your profile at risk.
When those reviews disappear you lose them and the ranking they were holding up, and the work that earned them is gone with it.
A personal text sent to one customer after their job is individual, timely and genuine. That is why we build the whole system around SMS rather than kiosks or bulk sends.
We never gate. Every customer gets the same request, which keeps you inside Google's policy and Australian Consumer Law, and keeps the reviews you earn on your profile.
See where you rank across Perth.
We will run the geo grid scan on your business, show you the map pack position suburb by suburb, and walk through what we would do about it.